If you are unhappy with our service, we are sorry and we would like to put it right.
How to make a complaint
Call us: 0333 358 0075
Email us: [email protected]
Write to us: Customer Resolutions Department, 247 StayWarm Ltd, Parkhill Business Centre, Padiham Road, Burnley, BB12 6TG
Alternatively: You can access our online complaints form here: